Safety & Security
At mycustomscent, our goal is to make your shopping experience safe, convenient and worry-free. Our privacy and security programs make sure that every transaction is 100% safe and guaranteed.
All of your personal information is protected by our Secure Server Software (SSL) which fully encrypts and protects all of your personal data (name, address, credit card number) so that it can not be read by anyone over the internet.
Your privacy on the Internet is of the utmost importance to us. We want to make your experience online satisfying and safe. Because we gather certain types of information about our users, we feel you should fully understand the terms and conditions surrounding the capture and use of that information. This privacy statement discloses what information we gather and how we use it.
Types of information that we collect:
Through our Website and any affiliated websites and emails, all information that you give us whether placing an order, emailing us, joining in a contest, membership and/or promotion or otherwise, is collected by us. We collect the following information: your name, address, telephone number, email address, birth date, billing information (credit card number, expiration date and billing address), products purchased, all appropriate promotion codes and information. If a gift is sent, the recipients’ name, address, message and any other information you provide to us may also be collected.
Any user ID and password used in connection with our website is our property and is to be used by you for your use of our website. Each individual using our website is responsible for maintaining the confidentiality of their password. Since you are responsible for your password, any activities with the use of your password are your responsibility, whether or not authorized by you. We request that you immediately notify us of any unauthorized use of your password or any other information.
Please be advised that we do not share e-mail addresses with third parties without your consent. If there is any additional information that you do not wish to be shared with third parties, please e-mail us. Any instructions you give us will be processed as soon as practicable and in accordance with the law.
Information will be disclosed to comply with any law, regulation, governmental or law enforcement request, or judicial process. It will also be disclosed if the disclosure is needed or necessary for the proper operation of our website, including but not limited to the conduct of promotions and contests, etc. Disclosure may also be required to protect our rights, or the rights of our Affiliates, users, customers, etc.
Third Party Cookies:
On occasion our website may carry advertisements from unrelated third parties. Some advertisements will be personalized to the online activities expressed by such user. You may opt out of receiving such advertising. Such opting out once again relies upon an opt out Cookie. Therefore, if you delete Cookies, you will have to repeat the process of opting out. This also applies should you use a different computer. You may opt out by going to our website clicking on the help menu and then clicking on the “unsubscribe from e-mail promotions” and then enter your e-mail address and click the submit button. Please remember if you opt out, you may still receive advertisements but they will not be delivered based upon the behavior data that is in the possession of the opted out companies.
Product reviews submitted by our account holders may be used by mycustomscent to further promote the products for which the reviews were posted or the service provided by us .
Age Of Consent
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
If you would like to update or correct information previously provided to us, please send an e-mail with your new information, including your complete name, postal address, and email address to firstname.lastname@example.org
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Questions And Contact Information
Contact us by email “email@example.com” with your questions and concerns regarding “what kind of perfume you would like”? ( clean , Masculine , sweet ,CITRUS , woody ,Fruity ,floral ,SPICES,,,,,,etc,) and we will contact you within 24 hours and help you regarding next future Scent .
My Custom Scent
Customer service support
Mycustomscent does not represent or warrant that the content accessible in this site is accurate, complete or current. Pricing and availability information is subject to change without notice. We reserve the right to refuse shipment of product to anyone for any reason.
Track Your Order
Tracking information will be automatically emailed once your order is packaged and shipped.
Your credit card will not be charged until we ship your order. If you select PayPal as your payment option, please note that the funds are transferred instantly at the time of your order.
Back Orders & Split Shipments
If an order contains a back-ordered or sold out product, we will not ship the order until the missing products are back in stock.
As we mention on Safety & Security All of your personal information and payment information is protected by our Secure Server Software (SSL) which fully encrypts and protects all of your personal data (name, address, credit card number) so that it cannot be read by anyone over the internet.
We accept American Express, VISA , MasterCard and Discover. We also accept ATM cards with a VISA or MasterCard logo. We also accept payments via Paypal.com. You can simply proceed to checkout where you will be given the option to pay with PayPal.
Return , Grantee Policy & commitment
We work so hard to ensure that your shopping experience is completely 100% satisfying and enjoyable, Along with great selection and prices, our number one concern is offering superior customer service and our staff is here to serve you, as long time experience online business we have 100% positive feedback reviews on different online stores, If u have any issue or problem regarding item you received please contact us via email and we will work hard to resolve any issue within 24 Hours ….
We guarantee that your order arrives in safe, perfect condition. If, for some reason, your product arrives broken or damaged, please contact us immediately and we can make immediate arrangements. Please include your order number and photos of the damage item In the email.
Legal Info & DISCLAIMERS