Great fragrance. Problem was the lid was wrapped in plastic/bubble wrap so the bottle itself leaked and dried numerous times during shipping. Bottle wasn’t full

If I could give zero stars I would. I have had multiple issues with this vendor. Over the period of a year, I purchased a number of sample decants from MyCustomScent. The first two transactions went well and I was pleased with what I ordered as well as being able to take advantage of some sale pricing. However, the third purchase contained a sample that had almost no fragrance. They agreed to take it back and I could re order something else. However since my new order would only be one item, I couldn't take advantage of the sale price I originally received. They agreed to issue a credit after to my card after my purchase, to reflect the sale price on the original item. It took a while for me to re order due to a prolonged illness. However, I contacted them when I was ready to reorder and they committed to issue the credit. That was in April, 2026. Further, while waiting for this credit, their sale price of 50% off orders over $500 was still posted on their website home page so I decided to make another large order. When I tried to use the discount sale code, it didn't work. Also, I noticed that they recently added an almost $7.00 processing fee FOR EACH SAMPLE. Finally, the last issue is that I noticed that while they are based in California and I am in Connecticut, they were charging me California sales tax (a difference of 4%) which is not legal. After several back and forth emails, they insisted the sale price was expired and should not have been left posted - it was allegedly an error. They also insisted that they had every right to charge California sales tax on an order going to Connecticut. The only thing they offered to do was a discount of 35%, but refused to eliminate the $7.00 per sample processing fee and or charge the appropriate state sales tax. Then they decided the discount would only be 20%. As for the adjustment they promised for the unacceptable sample, that never appeared on my credit card and it has been four billing cycles. I have sent four reminders about this and they have gone silent - no response. Enough said. Never again. I plan to send this atrocity to my state attorney general - especially as it relates to overcharging on sales tax.

I received a perfume that was diluted, its color was lighter different than from the original. And as a fragrance lover my self I can smell the Ethyl alcohol which it slightly changes the smell, since I have smelled the original before

Great perfume

Amazing way to sample niche luxury brands.

Smooth and fast. Great service!